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Home 1. All [MAIL OAuth2] Basic Authentication support

[MAIL OAuth2] Basic Authentication support

Overview
Characteristics
Requirements
Purchase Details
Documentation

Overview

The MailAccount-OAuth2 module provides OAuth 2.0 authentication support for communication on ((OTRS)) and ZnunyLTS.

Since major cloud providers such as Microsoft and Google have phased out Basic Authentication for their email services, we have updated a module that addresses this issue.

 

PLEASE NOTE:

MailAccount OAuth2 module only allows you to fetch e-mails from your mail server. The module does not provide the functionality of sending messages using OAuth2 from ((OTRS)) Community Edition / OTOBO.

 

Configuration of the outgoing communication with OAuth2 must be handled independently using the solution of your choice. We can take care of it (paid option) for you, please let us know about your request using field option <Order notes (optional)> during purchasing a module or just click here to contact us.

Disclaimer: However MailAccount OAuth2 module for ((OTRS)) Community Edition is provided to you by Intalio, originally it has been created by Rother OSS GmbH for OTOBO.

 

 

Characteristics

OAuth2 – an important change!
If your email service provider doesn’t support Basic Authentication (via username and password) for OAuth2.0, our extension helps keep incoming emails on your system.

 

Functionality:

  • Just install MailAccount-OAuth2 like you would normally install any additional package
  • Microsoft Azure support
  • Google GMail / GSuite support

 

Availability:

  • Setting up custom OAuth2.0 profiles
  • Configuring Custom Providers
  • Support for IMAP and POP3 protocols

 

 

 

 

Requirements

No additional requirements for the module

Purchase Details

Number of accounts
The module is licensed to a single server ((OTRS)) Community Edition / OTOBO to a single server. There is no limit to the number of Agent, Administrator and User accounts.

 

Subscription and Support

The module is sold as a perpetual license.
The user has the right to use technical support in the event of problems for 12 months. Technical Support is available through the Support page or chat on our website.

All other information is available in the documentation tab.

 

Installation
By choosing an additional option (during the purchase), you are entitled to direct support from Intalio Services for the installation and configuration of the module.

The implementation process on the part of INTALIO consists of the following steps:
1. Preparation of specifications and implementation details – direct contact with the client.
2. Installing the module.
3. Configuration of the module in accordance with the specification (point 1.).
4. Testing.
5. Handing over the functionality of the module.

Documentation

Documentation available after installing the module.

Skills You Will Gain

€0,00 + 23% VAT

Module ((OTRS)) & ZNUNY
System ((OTRS)) 6/ ZNUNY LTS
Version 10.0.1
OS Linux, MacOS X, Windows
Language English

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